Softheon Inc. (“Softheon”, “we”, or “us”) is committed to protecting the privacy of your personal information. We protect
the privacy of that information in accordance with federal and state laws, as
well as our own company privacy policies. We want to thank you for visiting our
website (“Site”) at
to inform you of how your information is collected, used, and handled throughout
(referred to collectively as “Services”) that are offered and hosted by Softheon.
you do not agree with this policy, please do not use our Site. We reserve the
of our Site following the posting of changes to this policy will be deemed your
acceptance of those changes.
This website is intended for a United States audience only. Any information you provide, including any personal information,
will be transferred to and processed by a computer server located within the
firstname.lastname@example.org , or by phone at (800) 236-7941, or by mail at:
1500 Stony Brook Road
Stony Brook, New York 11794
Attn: Legal Dept.
What information do we collect?
Softheon collects information that
1. users provide voluntarily such as: name, email, job title, and phone
our Site collects automatically through session cookies.
Information that users provide voluntarily
Users wishing to contact Softheon and receive product information may be asked to provide certain personal information such
as name, email, job title, and phone number. You are under no obligation to provide
any information about yourself. Please note, however, that certain information
may be needed to respond to a request for information.
Softheon uses Google Analytics and Pardot to collect visitor data and analyze traffic on our site. This information helps
us understand customer interests and helps us improve our website. Softheon uses
“cookies” which are small text files that may be placed on your computer when
you visit a website or click on a URL. Cookies may include “single-session cookies”
which generally record information during only a single visit to a website and
then are erased, and “persistent” cookies which are generally stored on a computer
unless or until they are deleted or are set to expire.
Cookies enable the website to remember your actions and preferences (such as login, language, font size and other display
preferences) over a period, so you don’t have to keep re-entering them whenever
you come back to the site or browse from one page to another.
This information is collected for traffic analysis only. The cookie does not contain personal details. Depending on the browser
notify you before they are placed. Google Analytics and Pardot do not sell, give,
or trade the statistics they store to any third-parties for data-mining or marketing
purposes. Please visit Google Analytics and Pardot for their privacy policies.
How will your information be used and shared?
We may use your personal information in the following ways:
To send periodic marketing-related emails or respond to a request from you. We
may use the email address you provide to respond to your inquiries, questions,
and/or other requests, and to send you marketing-related emails.
To personalize the Site for you.
To provide you with information that we believe may be useful to you, such as
information about health products or services provided by us.
To perform analytics and to improve or optimize our services, our Site functionality,
marketing, or for other business needs.
To comply with applicable laws, regulations, and legal process. In certain situations,
Softheon may disclose your personal information in response to lawful requests
by law enforcement authorities, to comply with a subpoena, or similar legal
process. We may disclose your personal information when we believe, in good
faith, that the disclosure is required or permitted under law to:
cooperate with regulators or law enforcement authorities;
to resolve consumer disputes;
to protect your (and others) health, safety, or welfare;
to protect our rights, the rights of affiliates or related third-parties,
or take appropriate legal action, such as to enforce our Terms of
to investigate fraud;
to otherwise respond to a government request; or
as otherwise necessary or useful for us to conduct our business, so long
as such use is permitted by law.
If Softheon is involved in a merger, acquisition, or sale of all or a portion
of its assets, you will be notified via email and/or a prominent notice on
our website of any change in ownership or uses of your personal information,
as well as any choices you may have regarding your personal information
You may change or update your personal information by emailing us at
email@example.com, or in writing by mailing us at:
1500 Stony Brook Road
Stony Brook, New York 11794
We have implemented commercially-reasonable measures designed to protect the information that you provide on this Site. We
exercise reasonable efforts to safeguard the security and confidentiality of
your personal information; however, transmissions protected by industry standard
technology and administered by humans cannot be guaranteed to be secure. We will
not be liable for unauthorized disclosure of personal information that occurs
through no fault of Softheon including, but not limited to, errors in transmission,
uses of your data by a third-party, your failure to comply with your security
obligations, and the unauthorized acts of Softheon’s employees. Please do not
transmit any health information to our Site.
Social media disclaimer
We welcome and encourage open discussion on Softheon’s social media sites - including but not limited to our blogs, Facebook,
Twitter, LinkedIn and YouTube pages.
We make reasonable efforts to monitor participation to ensure that you stay on topic, are courteous and avoid making offensive
comments. Your posts and User Content must adhere to the following requirements
Contain any third-party material including logos, drawings, tattoos, photographs,
pictures, sculptures, paintings, and other images or works of art, phrases,
trademarks, trade secrets or other items without explicit prior written permission
to use such materials.
Contain sexually explicit, graphic, gratuitous, or unnecessarily violent content or defamatory or derogatory content against
any ethnic, racial, gender, religious, sexual orientation, professional or
age group or contain any pornographic or nude material.
Contain any private information about yourself or any other individual, including without limitation, information related
to the health of the individual, financial information about the individual
or any identification or account numbers related to the individual, with
or without their permission or consent.
Contain any software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality
of any computer software, hardware or telecommunications equipment.
Contain any advertising, promotional materials, "junk mail", "spam", "chain
letters", "pyramid schemes", or promote illegal activity and/or illegal contests,
sweepstakes, gambling, including any online casino, sports books, bingo,
poker, or any other form of solicitation.
We reserve the right to edit comments for content, remove off-topic contributions, delete offensive comments or remarks,
block offensive contributors and delete actual or suspected spam content from
any Social Media site. Please be aware that once you post something online, there
is the potential for numerous individuals to read your words, even years from
now. Therefore, we suggest that you exercise caution when posting on any social
media sites and that you not disclose personally identifiable information like
your location, health insurance ID numbers, personal medical information, financial
information, etc. We are not responsible for the content of any comments or responses
posted by others to this Site or social media site managed or monitored by Softheon.
We do not control the placement of any marketing or advertising displayed on
our pages by social media or third-party organizations. The inclusion of links
to other websites does not imply any endorsement of the material on the websites.
At Softheon, we strive to create simple solutions to complex problems. For over 15 years,
our innovative, easy-to-use products have revolutionized the way people control their
healthcare needs. Our agile approach, including a 90-day implementation, empowers our
partners to create the ultimate member experience. We are trusted by 60 healthcare payers participating
on public exchanges, managing 37% of the overall ACA membership.